When making a booking Stena Line will require you to provide personal details to complete your particular request. If you receive a ferry crossing as a gift, Stena Line only retains booking and address data of the third party.
Information about registered customers
When you sign up to our booking system we keep the following information:
- Information about physical contact
- Information about on-line contact
- Demographic data
- Information about preferences
- All this information is retained to support our current company activity; for research and development purposes; to ensure that contact visitors who have requested information or brochures from us receive relevant information; and to improve our website.
Information about e-mail
We use e-mail addresses to reply e-mail we received. These addresses are only used for this purpose and are not shared with third parties outside Stena Line.
We only retain and use e-mail addresses which are provided to us directly or of which it is clear that they are given to us voluntarily. We shall only use an e-mail address for the purpose you have given it to us and for other marketing or service purposes if as you have consented to them.
Stena Line does not sell your personal details
Stena Line does not sell or pass on your personal details to third parties. You will not receive direct marketing from companies outside of Stena Line. Our employees and any third party working for us, are obliged to protect your privacy and the security of your personal details.
Your personal details are safe with Stena Line
We appreciate the trust you put in us and will therefore handle your details with the utmost care. If we receive your data on our website, we always use encoding technologies which are widely accepted within the IT sector.
Application of the policy
Our booking dialogue will not work, when you turn the acceptance of cookies off in your browser.
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide value added services and functionality. They may be set by us or by third party content we have placed in our pages. If you do not allow these cookies then some or all of these services may not function properly.
Targeting and Advertising Cookies
These cookies may be set through our site by our advertising partners. They may be used by these companies to enable them to build a profile of your interests and show relevant adverts on other sites. They do not store any personally identifiable information, but are based on identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using a service provided by Google Analytics.
These cookies store temporary information to enable site functionality. They are automatically deleted when you close your browser.
Social Sharing Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. These cookies are capable of tracking your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Security and E-commerce Cookies
These cookies are only used to ensure you can complete purchases on our site securely and safely. They are also necessary for the prevention of fraud. They are essential to the provision of our services and cannot be switched off.