1.1
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Terms of business: By making a booking with us, you accept that these Terms of Business apply to both you and to all persons on whose behalf you are booking and you thereby confirm that you have the necessary authority of such persons to do so on their behalf.
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1.2
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Definitions:
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1.2.1
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Any reference to “we” “us” “our” or “Stena Line” is to Stena Line Limited, Stena Line Irish Sea Ferries Limited, Stena Line BV, and/or Stena Line Scandinavia AB and includes their respective employees and agents (as applicable).
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1.2.2
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Any reference to “you” or “your” means you as a passenger or any passenger on whose behalf your booking is also made, which in the case of ferry travel shall mean a person carried in a ship under a contract of carriage, or who, with the consent of the carrier, is accompanying a vehicle or live animals which are covered by a contract for the carriage of goods not governed by the Convention.
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1.2.3
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The “Convention” means the Athens Convention relating to the Carriage of Passengers and their Luggage by Sea signed at Athens in 1974 as has been (or as may be) modified or re-enacted, the text of which can be accessed here: www.gov.uk/government/publications/protocol-of-2002-to-the-athens-convention-relating-to-the-carriage-of-passengers-and-their-luggage-by-sea-1974.
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1.2.4
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"cabin luggage" means luggage which the passenger has in his cabin or is otherwise in his possession, custody or control.
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1.2.5
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"carriage" covers the following periods:
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1.2.5.1
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with regard to the passenger and his cabin luggage, the period during which the passenger and/or his cabin luggage are on board the ship or in the course of embarkation or disembarkation. However, with regard to the passenger, carriage does not include the period during which he is in a marine terminal or station or on a quay or in or on any other port installation;
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1.2.5.2
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with regard to cabin luggage, also the period during which the passenger is in a marine terminal or station or on a quay or in or on any other port installation if that luggage has been taken over by the carrier or his servant or agent and has not been re-delivered to the passenger; and
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1.2.5.3
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with regard to other luggage which is not cabin luggage, the period from the time of its taking over by the carrier or his servant or agent on shore or on board until the time of its re-delivery by the carrier or his servant or agent;
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1.2.6
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"contract of carriage" means a contract made by or on behalf of a carrier for the carriage by sea of a passenger or of a passenger and his luggage, as the case may be.
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1.2.7
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The "EU Passenger Regulation 2010" means Regulation (EU) No 1177/2010 of the European Parliament and of the Council of 24 November 2010 concerning the rights of passengers when travelling by sea and inland waterway, the text of which can be accessed here: http://eur-lex.europa.eu/legal-content/EN/ALL/?uri=CELEX:32010R1177.
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1.2.8
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"journey" means the travel arranged and/or operated by us required to fulfil the terms of the booking.
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1.2.9
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"luggage" means any article or vehicle carried by the carrier under a contract of carriage, excluding:
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1.2.9.1
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articles and vehicles carried under a charter party, bill of lading or other contract primarily concerned with the carriage of goods, and
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1.2.9.2
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live animals;
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1.3
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Your contract: Your contract is with:
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1.3.1
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Stena Line Irish Sea Ferries Limited, if you are sailing on the route between Belfast and Liverpool (Birkenhead) (the “Liverpool Route"). Stena Line Limited is acting as agent in this case. Stena Line Irish Sea Ferries Limited is registered in England and Wales under company number 00247740 and with registered office at Buckingham Court, 78 Buckingham Gate, London, SW1E 6PE. Stena Line Irish Sea Ferries Limited’s main trading address is Stena House, Station Approach, Holyhead, Anglesey LL65 1DQ. Stena Line Irish Sea Ferries Limited’s VAT number is GB404517186.
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1.3.2
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Stena Line BV, if you are sailing on the route between Harwich and the Hook of Holland and any other routes that may be operated by us across the North Sea ("the Dutch Route"). Stena Line Limited is acting as agent in this case. Stena Line BV is registered in the Netherlands under company number 24072680 and with registered office at Postbus 2, 3150AA Hoek Van Holland. Stena Line BV’s main trading address is Stationsweg 10, 3151 HS Hoek van Holland. Stena Line BV’s VAT number is NL008285111B01.
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1.3.3
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Stena Line Scandinavia AB, if you are sailing on any Scandinavian or Baltic Sea routes. Stena Line Limited is acting as agent in this case. Stena Line Scandinavia AB is registered in Sweden under company number 556231-7825 and with registered office at SE-405 19 Goteborg Stena Line Scandinavia AB’s main trading address is Masthuggskajen, SE-413 03 Göteborg Stena Line Scandinavia AB’s VAT number is SE556231782501; and
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1.3.4
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Stena Line Limited, if you are sailing on the route between Cairnryan and Belfast ("the Cairnryan Route"), the routes between Holyhead and Dublin and Fishguard and Rosslare and any other routes that may be operated by us from Great Britain to the Republic of Ireland (the “ROI Routes") and the route between Rosslare and Cherbourg ("the Continental Route"). Stena Line Limited is registered in England and Wales under company number 01402237 and with registered office at Buckingham Court, 78 Buckingham Gate, London, SW1E 6PE. Stena Line Limited’s main trading address is Stena House, Station Approach, Holyhead, Anglesey LL65 1DQ. Stena Line Limited’s VAT number is GB404517186.
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1.4
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Rail and coach travel: Rail and coach travel booked through us will be subject to the relevant terms and conditions of the particular rail or coach company and to applicable international conventions. Further details can be obtained on request from the relevant railway or coach undertaking.
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1.5
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Variation in services and/or prices before you book: We reserve the right, before you book, to vary the services described on our website and in our brochures, including prices and departure dates and times, and to designate a different ferry for a particular journey. This will not affect any bookings which have been accepted by us.
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1.6
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Variation of Terms of Business: We amend these Terms of Business from time to time. Please look at the top of this page to see when these Terms of Business were last updated. Every time you book with us, the Terms of Business in force at the time of your booking will apply to your booking.
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We may revise these Terms of Business as they apply to your booking from time to time to reflect the following circumstances:
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1.6.1
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changes in relevant laws and regulatory requirement; and
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1.6.2
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changes to our processes and procedures.
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If we have to revise these Terms of Business as they apply to your booking, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the booking if you are not happy with the changes. If you cancel your booking, we will provide you with a full refund.
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1.7
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Special offers and promotions: Special offers and promotions may be subject to certain terms and conditions, e.g. as to payment, which vary from those set out in these Terms of Business. In the event of any inconsistency between any special offers and promotions and these Terms of Business, the terms and conditions of the special offers and promotions prevail.
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1.8
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Availability of space: All products featured on our website or in our brochures are offered subject to availability of allocated space, which may be limited.
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